About us

Find out why Pet Set Go is more than just a pet store.

ABOUT US
Everyday essentials for pets.From daily meals to comfy naps, our everyday essentials keep your pets happy, healthy, and cared for. Shop trusted basics your household relies on every day.

Everyday Essentials🐾

Daily must-haves your pet will love, from tasty treats and cozy beds to grooming tools and toys for endless fun. 🐾💛

Food & Treats Collars & Leashes Grooming Pet Toys Waste Solutions Pet Comfort & Accessories
SHOP ESSENTIALS
Eco-friendly products for dogs with green background.

Eco-Essentials🌿

Sustainable picks for our planet. Organic treats, natural grooming, and eco toys that care for your furry friend and the Earth. 🌱🐶💚

Organic Food & Treats Green Collars & Leashes Natural Grooming Eco-Toys Eco-Waste Solutions Eco-Comfort & Accessories
SHOP ECO-ESSENTIALS
Pet Set Go Reviews
★★★★★
"Absolutely love the compostable poop bags! Strong, eco-friendly, and they don’t tear easily."
Jessica M Verified Verified
★★★★★
"The cat litter from Pet Set Go is amazing — low odour and my cat loves it. Delivery was quick too!"
Thandi Z Verified Verified
★★★★★
"Got the everyday bundle for my puppy — food, toys, and grooming set. Everything’s top-notch quality!"
Emily R Verified Verified
★★★★★
"I love that everything is eco-friendly. The bamboo bowls are so sturdy and cute!"
Amanda W Verified Verified
★★★★☆
"Fast delivery and great products. My only wish is that you add more cat toys!"
Sarah H Verified Verified
★★★★★
"Easy checkout, fair prices, and I love the mission behind Pet Set Go. You’ve gained a loyal customer!"
Olivia M Verified Verified
★★★★★
"Our dog LOVES the treats! Great ingredients and locally made — highly recommend."
Jason K Verified Verified
★★★★★
"Stylish collar and leash set — durable and looks great! Thank you, Pet Set Go."
Melissa T Verified Verified

 We’re here to make shopping for your pet simple, safe, and stress-free. 🐶🐱💚

Frequently Asked Questions

1. What kind of products do you sell?

 We offer a wide range of everyday and eco-friendly essentials for pets. From nutritious food and fun toys to natural grooming tools and compostable poop bags.

2. Are your products eco-friendly?

 Yes! Many of our items are made from sustainable, biodegradable, or recycled materials. We carefully select suppliers who share our love for pets and the planet.

3. How long does delivery take?

 Orders are usually processed within 1-5 business days. Delivery across South Africa typically takes 1-10 working days, depending on your location.

4. Do you offer free delivery?

 Yes! Enjoy free delivery on orders over R500 anywhere in South Africa.

5. What payment methods do you accept?

 We accept Visa, Mastercard, debit cards, PayFast, PayPal, and other secure online payment options.

6. How do I track my order?

 Once your order ships, you’ll receive an email with a tracking number so you can follow your delivery every step of the way.

7. What if I receive the wrong or damaged item?

 Please contact us within 7 days of delivery and we’ll happily arrange a replacement or refund.

8. What is your return policy?

 We offer easy 10-day returns on unused items in their original packaging. Visit our Refund Policy page for full details.

9. Do you sell local South African brands?

 Yes! We proudly support local suppliers and eco-conscious brands that make quality products right here in South Africa.

10. How can I contact you if I need help?

 You can reach us anytime via our Contact Us page or email us directly at customersupport@petsetgo.co.za. We love hearing from our customers! ❤️